Shipping Policy

At Elena Marlowe, we aim to deliver your jewelry safely and on time. Below you’ll find all the details of our U.S. shipping process.

Order Processing

  • All orders are processed within 1–3 business days.
  • You’ll receive a confirmation email when your order has been dispatched.

Shipping Area

  • We currently ship only within the United States.
  • International shipping is not available.

Delivery Times

  • Standard Delivery: 8–12 business days depending on location.
  • Deliveries are made Monday to Friday, excluding public holidays.

Shipping Costs

  • Free shipping may be available on selected promotions or orders above a certain value (if applicable).

Order Tracking

  • All orders include tracking details.
  • Once dispatched, you will receive an email with a tracking link so you can follow your parcel’s journey.

Delays

  • While we work with reliable courier partners, occasional delays can happen due to courier backlogs, seasonal demand, or unforeseen circumstances. If your order is delayed, our customer support team will assist you.

Customer Support
If you have any questions about your delivery, please contact us at: