Transactions Policy

At Elena Marlowe, we offer secure and encrypted payment processing.
All payments are processed through our certified payment provider and meet the highest security standards.

Accepted payment methods

You can pay securely with us using the following payment methods:

Visa
Mastercard
American Express
UnionPay
Bancontact

The payment methods displayed at checkout depend on your country, your bank, and the availability of the respective payment provider.

Payment process

Select one of the available payment methods at checkout.
You will be automatically redirected to our secure payment page.
Enter your payment details and confirm the order.
Your payment will be processed using encryption.
You will then receive an order confirmation via email.

Secure payment processing

Your payment details will be transmitted using SSL encryption.
We do not store complete credit card details.
Payment processing is carried out in accordance with international security standards (PCI-DSS).

Failed or rejected payments

Should your payment be unsuccessful, we recommend:

trying an alternative payment method
contacting the bank or card issuer

Please contact our customer service department if you have any further questions.
We are always happy to help you.

Currency

All prices are displayed and charged in British Pounds (GBP).